Is support included as part of your plan?
Ben
Last Update há 3 anos
Yes! Depending on your plan, you'll have access to a range of support options.
The FieldWorker Knowledge Base (All Plans)
You're already here! Here, we've put together articles, FAQs, tutorials and more to help you successfully get set up and using FieldWorker.
If you're looking for assistance in getting started, check out our dedicated "Getting Started" section.
If you want to learn about how to use the different features on offer, you'll find what you need in our "How to Use FieldWorker" section.
We constantly update and add to our knowledge base, so if you can't find what you're looking for, let us know so that we can make sure it's covered.
Email Support (Growth, Business and Enterprise)
When you sign up, you'll be in touch with your dedicated support specialist, who will be on hand to answer all of your questions via email any time.
We're always happy to help out, and additionally, let us know any feedback or suggestions you have too!
Chat Support (Business and Enterprise)
Chat directly from the FieldWorker live with one of our dedicated support specialists to get assistance quickly when you need.
Live Telephone Support (Enterprise only)
Agencies with an enterprise-level plan can give us a call to discuss any questions immediately. Our team will be happy to take your call! We'll let you know how to call us when you sign up for an Enterprise Plan.
We're available between 9am – 5pm EST, and will get back to you as soon as we can if you contact us outside these hours.
Have a question? Check out our FAQs section or get in touch with our team directly.